1. General Information

  1. This policy applies to the Website, operating at the URL: charterteam.com.pl.
  2. The operator of the website and the Personal Data Administrator is: Charter Team d.o.o. Stiglicheva 28, 52100 Pula, Croatia OIB: 33072592267, VAT: HR 33072592267.
  3. The operator’s contact email address: office@charter-team.com.
  4. The Operator is the Administrator of your personal data in relation to the data voluntarily provided on the Website.
  5. The Website uses personal data for the following purposes:
    • Handling inquiries via form
    • Fulfillment of ordered services
    • Presentation of offers or information
  6. The Website collects information about users and their behavior in the following ways:
    • Through data voluntarily entered into forms, which is then entered into the Operator’s systems.
    • By saving cookie files (so-called “cookies”) on end-user devices.

2. Selected data protection methods used by the Operator

  1. Login and personal data entry areas are protected at the transmission layer (SSL certificate). This ensures that personal and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.
  2. User passwords are stored in hashed form. The hashing function is one-way – it is not possible to reverse its operation.
  3. The Operator periodically changes its administrative passwords.
  4. To minimize the risk of unauthorized data access, the Operator uses complex passwords containing lowercase and uppercase letters, numbers, and special characters, no shorter than 8 characters.
  5. A crucial element of data protection is the regular updating of all software used by the Operator for processing personal data.
  6. To protect data, the Operator regularly performs backups.

3. Hosting

  1. The Website is hosted (technically maintained) on the server of the operator: cyberFolks.pl.
  2. To ensure technical reliability, the hosting company maintains server-level logs. The following may be recorded: resources specified by URL identifier, time of request arrival and response dispatch, client station name, HTTP error information, URL of the previously visited page (referer link), browser information, IP address, and diagnostic information.

4. Your rights and additional information on data usage

  1. In certain situations, the Administrator has the right to transfer your personal data to other recipients if this is necessary for the performance of a contract concluded with you or to fulfill obligations incumbent on the Administrator. This applies to the following groups of recipients:
    • hosting company on a entrustment basis
    • payment operators
    • authorized employees and collaborators (including Joanna Biegała and Piotr Sładek), who use the data to achieve the website’s purpose
    • insurers
    • public authorities
  2. Your personal data processed by the Administrator will not be stored longer than necessary to perform related activities specified by separate regulations (e.g., accounting). For marketing data, data will not be processed for longer than 3 years.
  3. You have the right to request from the Administrator: access to personal data, its rectification, erasure, restriction of processing, and data portability.
  4. You have the right to object to the processing of personal data for the purpose of pursuing the Administrator’s legitimate interests.
  5. Complaints regarding the Administrator’s actions may be lodged with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary, but necessary for the operation of the Website.
  7. Actions involving automated decision-making, including profiling, may be taken in relation to you.
  8. Personal data is not transferred from third countries within the meaning of personal data protection regulations.

5. Information in forms

  1. The Website collects information voluntarily provided by the user, including personal data.
  2. The Website may save information about connection parameters (time stamp, IP address).
  3. The Website may save information facilitating the linking of data in the form with the email address of the user filling out the form.
  4. Data provided in the form is processed for the purpose resulting from the function of the specific form, e.g., for handling a service request or commercial contact.

6. Administrator’s Logs

Information about user behavior on the website may be logged. This data is used for website administration purposes.

7. Key marketing techniques

The Operator uses statistical analysis of website traffic via Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookie files using the tool: https://www.google.com/ads/preferences/.

8. Information about cookies

  1. The Website uses cookies (so-called “cookies”).
  2. Cookies are IT data stored on the end-user’s device and are intended for using the Website’s pages.
  3. The entity placing cookies on the end-user’s device and accessing them is the Website operator.
  4. Cookies are used to maintain the user’s session (after logging in) and to achieve the purposes specified in the “Key marketing techniques” section.
  5. The Website uses two main types of cookies: “session” cookies and “persistent” cookies.
  6. Web browsing software usually allows the storage of cookies by default. Users can change these settings or delete cookies.
  7. Restrictions on the use of cookies may affect some functionalities available on the Website’s pages.

9. Managing cookies – how to express and withdraw consent in practice?

  1. If the user does not wish to receive cookies, they can change their browser settings. We reserve that disabling cookies necessary for authentication processes, security, and maintaining user preferences may hinder, and in extreme cases, prevent the use of websites.
  2. To manage cookie settings, select the web browser you use from the list below and follow the instructions:

    Mobile devices: